Do you ship internationally?We are proud to offer FREE shipping to over 200 countries and islands worldwide.
How long will it take for me to receive my order?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||7-13 Days|
|Canada, Europe||9-15 Days|
|Australia, New Zealand||9-15 Days|
|Asia, Mexico, Central America, South America||15-30 Days|
If you have any other questions, please visit our Shipping & Delivery page
We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.
RefundsYour satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
Your satisfaction is our long-term pursuit and concern. We want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described.
Everyone who shops on CLOTHO NYC receives the following guarantees:
- Full Refund if you don’t receive your order.
- Full Refund if your order does not arrive within the promised delivery time.
- Full or Partial Refund if the item is not as described.
I ordered accessories from this store and it was shipped really fast. I received it less than in one month. When I got it, I was surprised with the quality of products. It looks luxury and expensive as brand bijouterie. About the communication with seller: all I can say - he replied that day! It's pleasant to have such a quick feedback :) So I had just positive experience making order in this store. Totally recommend. I will order here again.
Everything is fine, good quality